Delivery & Return Policy

🚚 Delivery (Shipping)

• Free shipping across India on all orders frankbros.com+9frankshirt.co.in+9frankshirt.co.in+9.

• Estimated delivery time is 4–5 days from dispatch. However, delays may occur due to unforeseen circumstances frankshirt.co.in.

• Once dispatched, orders cannot be canceled frankshirt.co.in+1frankshop.co.in+1.

---

🔁 Returns & Exchanges

✅ Eligibility

• You can return or exchange items within 7 days of delivery frankshirt.co.in+8frankshirt.co.in+8frankbros.com+8.

• Valid only for items that are faulty, damaged, or incorrect.

• No returns or refunds are allowed for size issues in shirts—size charts must be checked before ordering frankshop.in+4frankshop.co.in+4frankshirt.co.in+4.

⚠️ Exceptions

• Shirts: If non-faulty but size-related, no exchange or refund is allowed .

• Trousers with size issues also aren't eligible, except in cases of fault or damage frankshop.co.in+1frankshopwp.com+1.

🔧 Process

1. Raise a return/exchange request within if you did receive the wrong or damage product only

2. For cash-on-delivery (COD) orders, refunds credit will be processed to a bank account provided by the customer frankshirt.co.in

3. No reverse pick-up available: you'll need to ship the items back yourself, unless the product is faulty/damaged—if so, Frankshirt covers shipping charges frankshirt.co.in

💸 Refund Timing

• Refunds are processed once the product reaches the warehouse and QC verification passes, within approximately 7 working days frankshop.co.in.

---

📞 Cancellation

• You may cancel your order within 24 hours of placing it via an email (using the order email ID) to Hello@frankshirt.in 

• Once the order has shipped, cancellations are not possible .

---

📝 Summary Table

---

If you have further questions or need help processing a return/cancellation, feel free to let me know!